Keep It Clean
FOR ELASTOMER BANDS:
Regularly clean your band and wrist—especially after working out or sweating. Rinse the band with water. Do NOT use hand soap, body soap, dish soap, hand sanitisers, cleaning wipes or household cleaners, which could get trapped beneath the band and irritate skin. Instead use a soap-free cleanser like Cetaphil to clean the wristband. Always dry the band well before putting it back on.To remove build-up of lotions and oils (such as sunscreen, insect repellent and moisturisers) that can be trapped beneath the band, we recommend that you use a soap-free cleanser like Cetaphil Gentle Skin Cleanser or Aquanil. Rinse thoroughly and dry well.For tough spots, stains or build-up on your band, scrub with a wet, soft-bristled toothbrush.For light-coloured elastomer accessory bands, minimise direct contact with dark-coloured clothing, as colour transfer may occur.
FOR LEATHER BANDS:
Wipe down the band with a non-abrasive, lint-free cloth. If needed, you can lightly dampen the cloth with water. Leather bands aren’t sweat or water resistant. Soaking them might cause discolouration or other damage.Gently wipe away excess moisture with a dry, non-abrasive, lint-free cloth and let the band air dry. Direct sunlight, high temperatures and humid conditions can cause discolouration or damage over time.The materials used in these accessories are intended to be worn during normal daily activity. They are not intended to be worn during high-intensity workouts or sleep, which could affect the overall appearance and quality of the accessory.To minimize discolouration and damage to these bands, limit exposure to moisture and substances like perfume, insect repellent, oil, lotion or dyed materials like denim.For light-coloured leather accessory bands, minimise direct contact with dark-coloured clothing, as colour transfer may occur.FOR METAL BANDS:Wipe down the band with a non-abrasive, lint-free cloth. If needed, you can lightly dampen the cloth with water. Metal bands aren’t sweat or water resistant. Soaking them might cause tarnishing, discolouration or other damage.Dry the band with a non-abrasive, lint-free cloth. High temperatures and humid conditions can cause damage.The materials used in these accessories are intended to be worn during normal daily activity. They are not intended to be worn during high-intensity workouts or sleep, which could affect the overall appearance and quality of the accessory.To minimize discolouration and damage to these bands, limit exposure to moisture and substances like perfume, insect repellent, oil, lotion or dyed materials like denim.FOR WOVEN / KNIT BANDS:Wipe down the band with a non-abrasive, lint-free cloth. If needed, you can hand wash the band in cold water with mild soap, making sure to rinse thoroughly.Let the band air dry. Direct sunlight, high temperatures and humid conditions can cause discolouration or damage over time.The materials used in these accessories are intended to be worn during normal daily activity. They are not intended to be worn during high-intensity workouts or sleep, which could affect the overall appearance and quality of the accessory.To minimize discolouration and damage to these bands, limit exposure to moisture and substances like perfume, insect repellent, oil, lotion or dyed materials like denim.For Fitbit Flyer Wear and CareEAR TIPS AND WINGSRemove the ear tips and wings from the device and wash them with water or a wet cloth. Use water only. Allow them to dry completely before reattaching them to the headphones.FITBIT FLYERClean the headphones with a soft, damp cloth. Use water only. Fitbit Flyer is designed to be rain-, sweat- and splash-proof but should not be submerged in water.For Flex 2 Pendant AccessoryCertain features like Auto Sleep Tracking and SmartTrack may be disabled when using this accessory.Do not wear the Flex 2 pendant accessory while sleeping or during high-intensity activity. Classic accessory bands are the recommended accessory for high-intensity workouts and sleep tracking.The Flex 2 pendant accessory contains a magnet. Magnets may interfere with pacemakers, defibrillators or other medical devices. Consult your physician and the manufacturer of your medical device before using to determine if this accessory is safe for you. If it may be interfering with your pacemaker, defibrillator or other medical device, do not wear.Keep It DryWhile Fitbit devices are water resistant*, it’s not good for your skin to wear a wet band for long periods of time.If your elastomer band gets wet—like after sweating or showering—rinse and dry it thoroughly before putting it back on your wrist.Be sure your skin is dry before you put your band back on.Fitbit products are made to be water resistant. Fitbit Ace 2, Charge 3, Flex 2, Ionic, Inspire family and Versa family can be worn in the lake, the pool or the ocean, and Fitbit Ace can be worn in the shower. Still, it’s important to thoroughly dry your device and elastomer band and remove any debris after wear in the water to avoid skin irritation. Please note that non-elastomer accessories should not be worn in water.To minimise damage to your tracker or watch, avoid any direct contact with sunscreen or insect repellent sprays. Remove your device while applying these sprays.Don’t Wear It Too TightMake sure your band isn’t too tight. Wear the band loosely enough that it can move back and forth on your wrist.If you use any of our Fitbit trackers or watches with HR tracking, you can get better heart rate readings during exercise by wearing the band so it’s secure, but not too tight, and wearing it higher on your wrist (about 2-3 finger widths above your wrist bone). Lower the band on your wrist and loosen it after exercise. Learn more.Give Your Wrist a RestProlonged rubbing and pressure may irritate the skin, so give your wrist a break by removing the band for an hour after extended wear.
